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Folionet

WE ARE HERE TO HELP

we want to make sure you have a great experience.

we want to make sure you
have a great experience.

Frequently Asked Questions

Find out if answers to your questions are here

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Using Folionet

You can contact us via email support@folionet.com. Your inquiry will be reviewed and answered by our support team.

¡Hablamos español!

Quotes and Watchlist

Search for any stock and immediately see the market price. Also, you can create your own watchlist and continuously monitor prices.

How do I add a stock to my watchlist?

To add a stock to your Watchlist:

  • On the section “Quotes”, type on the field the Name or Symbol of the securities.
  • Tap the “+” button on your selection.
  • And that’s it! you can check the activity of your stocks.

How do I remove a stock from my watchlist?

To remove a stock from your watchlist:

  • Tap the “Edit” button on the upper right corner on your “Dashboard”.
  • Delete the stocks you do not want in your Watchlist.
  • There you go, stocks out of your Watchlist.

How do I create an additional Watchlist?

To create another Watchlist:

  • On the section “Quotes”, tap on the Two Squares Symbol button on the upper side.
  • Tap on the “+” button
  • Type on the field the name or symbol of your choice and click “OK”.

Can I reorder the stocks in my Watchlist?

You can reorder the stocks in your Watchlist:

  • By “Symbol”.
  • By “Last”.
  • By “Change %”.
  • And more.

Positions

Here you can monitor and track the performance of each investment you hold, also known as your portfolio.

Orders

View the history of your executed or pending stock purchases and sales.

Account

On this section you have the following information:

  • Cash: is the total amount of cash available for trading stocks.
  • Net Liquidation Value: the value of your account if you were to liquidate all positions in your account.
  • Long Stocks: the total amount of securities an investor owns with the expectation that the price is going to rise.
  • Short Stocks: the total amount of securities an investor owes with the expectation that the price is going to fall.
  • Total Account Value: is the difference between the prior session’s closing price and the current session’s closing price of your portfolio.
  • Buying Power: The total value of your cash and margin accounts that can be used to trade stocks.
  • Maintenance Margin: is the minimum amount of equity that must be maintained in a margin account. The amount of equity required varies with the type of security bought on margin.
  • Stock Maintenance Margin: is the minimum amount of equity that must be maintained in a margin account.
  • Excess: is the total amount that is able to be withdrawn or used in financial transactions.
  • Day Trading Buying Power: usually four times bigger than the actual Buying Power. Transactions made under this condition must be closed the same day they were opened.
  • Day Open Profit / Loss: is the cumulative amount of unrealized gains and losses after the markets open.
  • Day Close Profit / Loss: is the cumulative amount of unrealized gains and losses after the markets close.
  • Pending Order Count: indicates the number of orders that have been received by the system but are pending for execution.

    Settings

    Here you can customize the default settings of the app

    Default Order

  • Order Type

    Here you can choose the default order type you prefer. You can change the order type while trading a stock:

      – Limit

      – Market

      – Stop

      – Stop Limit

  • Duration

    Here you can choose the default duration between a “Day Order” and a “Good until Canceled” (GTC) order.

  • Order Route

    Here you can choose the default Exchange on which you will be trading.

  • All or None

    Here you can choose to instruct the broker to either execute the order completely or not fill it at all.

    Default Quantity

  • Stocks

    Here you can choose the default quantity of your preference before making a trade.

    Skip Verification Step

    Here you can choose to skip some verifications screen after placing an order.

    Notifications

    Here you can enable to receive notifications related to operations on the platform. On “Other Notifications” you can choose to      receive notifications via SMS or Email.

    Other

  • Login Mode

    Choose between an automatic login or a password verification login.

  • Theme

    Set up the color theme for the platform.

  • Quote Flashing Mode

    Choose between background and text flashing quotes.

Folionet is the first truly commission-free online trading platform, with no minimums required. Available to the US and international customers. Folionet has a mobile application for Apple or Android devices (phones and tablets). In addition, Folionet also offers margin accounts for experienced investors, with one of the most competitive rates in the industry.

An important feature of Folionet is the ability for non-residents to open accounts at the trading platform. It gives access to investors, specifically in Latin America, to open a US brokerage account, and have access to the largest capital markets in the world in the palm of their hand. The onboarding process requires the client to provide a personal and investment profile.

All Folionet accounts are protected by the SIPC for up to $500,000 (up to $250,000 in cash). For additional information please visit www.sipc.org. In addition, we are FINRA members and SEC regulated.

Our philosophy is not to interfere with the investments of our customers. If it’s their money invested and their ideas, we should not take any part by charging a commission on that transaction.

 

Absolutely not. We are a US registered broker-dealer. We act in an agent capacity. The execution price on the exchange is the same the customer will receive.

Folionet main revenue is received from cash balances and debit balances in accounts. Cash balances are funds uninvested in the account and debit balances are funds we lend to clients for margin trades. Also, for clients seeking personalized service and advice, Santos Capital Group provides wealth management services, and thus charges commissions and fees on those transactions (see www.santoscap.com for additional information on these services).

See Folionet Fees for additional information.

Folionet is a service mark of Santos Capital Group LLC member of the Financial Industry Regulatory Authority (FINRA) and the Securities Investor Protection Corporation (SIPC), which protects securities of its members customers for up to $500,000 (including $250,000 for claims for cash). An explanatory brochure is available upon request or at www.sipc.org. Santos Capital Group LLC is an SEC-registered Broker-Dealer. For more information on Santos Capital Group LLC, please visit FINRA Broker Check here.

 

Folionet is currently available on iOS and Android. We provide support for mobile and tablet devices.

Folionet is available for iPhone and iPads on the App Store. We support all iOS devices running iOS 9 and above. Download Folionet for iOS here.

Folionet is available for Android on the Google Play Store. We support all Android devices running 4.4 and above. Download Folionet for Android here.

No. Your personal information is used to better understand our customers and serve you accordingly. Please see our privacy policy agreement.

 

We do our best effort to respond to your inquiries within minutes or hours. However, in some cases we could respond in a 24 hour period.

For those accounts on margin, you will only incur charges if you are extended margin credit. If you have a margin account and do not use your margin credit (buying power), you do not incur charges. Please review our fees and rates schedule.

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